First edition · May 2026

Your business
has a problem.
We have the
solution.

Most small businesses know something isn't working. They just don't know how to fix it — or can't afford the agencies that would. We diagnose what's costing you time and money. Then we build the fix.

Common problems we fix
01
Jobs managed in WhatsApp
No visibility, nothing tracked, things fall through the cracks daily
Fixable
02
Invoices going unpaid
Chasing payments manually, awkward calls, money sitting in the ether
Fixable
03
Staff managed by memory
Holiday disputes, no sickness records, compliance exposure growing
Fixable
04
No idea which jobs make money
Busy but not profitable — materials and labour tracked nowhere
Fixable
05
Customers can't find you online
No Google presence, no reviews, losing work to competitors who do
Fixable

These are common problems.

We build the fix around how your business works.

Problem
Running on spreadsheets and memory
Solution
A bespoke job management platform, built to order, as for the firm in the case study below
Problem
Late payments can hurt a small business's cash flow
Solution
Automated invoice chasing that sends polite to firm reminders on a schedule
Problem
Staff admin eating evenings and weekends
Solution
An HR module covering holiday requests, sickness recording and the Bradford Factor
Problem
Customers calling to ask where their job is
Solution
Every job's status kept in one place, so you can answer a customer without hunting through messages
Problem
Invisible online — no reviews, no presence
Solution
A managed social media presence — posts written and scheduled for you
The process

Diagnosis.
Prescription.
Cure.

We don't sell you software off a shelf. We sit with your business, find what's broken, and build the specific fix. Three steps. No jargon.

01
Tell us what's broken
Email us to arrange a free 30-minute call. Describe the problem in plain English — no technical knowledge required. The more specific you are, the better the solution we build.
02
We diagnose and build
We identify exactly what's causing the problem and build a platform to fix it. We agree the scope and a timeline with you first. You see it, you test it, you tell us what to change.
03
Problem solved
Your solution goes live and runs itself. We maintain it, add to it as new problems emerge, and stay on hand. One monthly fee. No surprises.
What we prescribe

Three fixes.
One business.

However your business works, we build a bespoke solution around it. Start with the core platform. Add modules as new problems emerge. Add marketing when you're ready to grow.

Fix 01
The Core Platform
A job management system built specifically for your business, as we did for the firm in the case study below.
  • Job tracking and status management
  • Customer and contact database
  • Quote and invoice generation
  • Automated email reports and reminders
  • Document and photo storage
Fix 02
Add-On Modules
Specific fixes for specific problems. Plug in exactly what you need. Each module solves one problem cleanly — nothing more, nothing less.
  • HR and staff management
  • Fleet and vehicle tracking
  • Job costing and profitability
  • Automated invoice chasing
  • Review and reputation manager (coming soon)
Fix 03
Marketing Retainer
If your problem is that customers can't find you, we can help. Social media content is written and posted for you each month; the Google and advertising items below are coming soon.
  • Google Business optimisation (coming soon)
  • Facebook and Instagram Ads (coming soon)
  • Google Ads management (coming soon)
  • Social media content
  • Monthly performance report (coming soon)

One problem.
One fix.
One price.

We switch on the modules you choose once we've agreed the setup with you. Pick the one problem you want fixed first — add more as you're ready.

£19.99/mo
Single Module
Fix one specific problem
£89.99/mo
All Ten Modules
Fix everything — includes the four modules coming soon. £89.99 is the founding price for the first 20 customers.
HR & Staff Management
Holidays · Sickness
Fleet & Vehicle Management
MOT · Tax · Insurance alerts
Equipment & Asset Tracking
PAT testing · Location · Maintenance
Job Costing & Profitability
Margins · Materials · Labour
Customer Portal (coming soon)
Self-service · Status · Invoices
Online Booking (coming soon)
Scheduling · Reminders · Deposits
Invoice Chasing
Automated · Sequences
Health & Safety
Risk assessments · COSHH · RIDDOR
Review Manager (coming soon)
Google · Auto-requests
WhatsApp Integration (coming soon)
Business number · Automation · Logs
Who we work with

If you run a small business,
we've probably seen your problem before.

We work across every trade and service industry. The problems are almost always the same. The solutions are always bespoke.

Builders & Trades
Cleaning Companies
Landscapers & Gardeners
Garages & MOT Centres
Removals & Couriers
Salons & Barbers
Independent Retailers
Letting Agents
Childminders & Nurseries
Sports Clubs
Two ways to work with us

Which problem
are we solving first?

Some businesses need everything rebuilt around them. Others just need one specific problem fixed today. We do both.

Build Your Way
We diagnose everything. Then build the complete fix.

A full discovery of your business — how it works, where it's breaking, what it needs. Then we build a bespoke platform from scratch, built entirely around your operation.

  • Free discovery call — we find every problem first
  • Custom built platform for your exact workflow
  • Your branding, your data, your terminology
  • Delivered in stages — we agree the scope and a timeline with you first
  • Full access to all add-on modules
  • Ongoing support and continuous improvement
Priced on scope · No surprises
Book a free discovery call
Start Today
One problem. One fix. Timeline agreed with you first.

No bespoke build. Pick the module that fixes your most painful problem — we agree the setup and a timeline with you first. Add more as new problems emerge.

  • No build cost — pay monthly, cancel anytime
  • Your logo and colours on your platform
  • 10 modules covering the most common problems (4 coming soon)
  • We agree the timeline with you first
  • £19.99/mo per module — bundle for less
  • Upgrade to a full bespoke platform when ready
From £19.99/mo · No contract
Email us
Case Study — Solved
The Problem

A sheet metal fabrication company running on paper, spreadsheets and WhatsApp

We built their job management platform. They now run their jobs, customers and invoices on it.
Pricing

Priced around
your problem.

Every business is different. Every fix is priced to match. No hidden costs, no long contracts, no surprises.

01
No hidden costs
One clear monthly fee covering platform, support and maintenance. What we quote is what you pay.
02
Fix one problem at a time
Start with the most painful problem. Add modules as new issues emerge. Never pay for what you don't need.
03
No long contracts
Stay because the fix works — not because you're locked in. Month to month, always.
Ready for a diagnosis?
Tell us what's broken. We'll tell you exactly how we'd fix it and what it would cost.
Book a free call
No commitment. No sales pitch. Just a diagnosis.
The fix starts here

What's your
problem.

Describe it. We'll diagnose it. Then we'll fix it.

Email us

hello@problemsolution.co.uk

No commitment. No sales pitch. Just an honest conversation.